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I have always raved about your restaurant, about how good the food is. As a matter of fact, the food is fantastic. I have come there several times and never had a bad experience until this past Saturday night. My boyfriend and I were seated in the back along the window, between the beverage station and another table. Not a great place to sit especially on a busy Saturday night. There was a male waiter that actually reached over my boyfriends head to get a pitcher of water to fill up a glass. That same waiter waited on the table behind me. While serving them their food, he bumped into my chair SEVERAL times. Not one of those times did he apologize for bumping into me. I ordered a glass of wine. It took about 20 minutes to bring me my wine. The waitress said that the bartended was slammed, she'd be out with either my wine or the cheese logs we ordered right away. Neither arrived in a timely fashion, it was probably 20 minutes for the wine and 25 minutes for the appetizer. The table next to us sat down about 5-10 minutes after we did. They had their salads before I had my wine. As a matter of fact, that table had three people sitting there, they ate and left before we even received our meal. We watched two other tables that sat down 15-20 minutes after us receive their meal before we did. One of those tables had about 6 or 7 people at it. We were there 50 minutes before we received our meal. The waitress only apologized for the wait for my glass of wine but never even recognized how long we waited for our food. We were very upset and my boyfriend says we are never coming back. I don't want to do that because I love your food, but the service was terrible. It was very disappointing. Our waitresses name was Ally. I do not know who the very rude male waiter was. I hope I can convince my boyfriend to bring me back but I really don't know if he will.